Field Case Management

JND Healthcare Management: Seamless Transition to Field Case Management for Optimal Care

At JND Healthcare Management, we take a proactive approach to managing complex workers’ compensation cases through our Triage and Telephonic Case Management Phase. However, there are instances where the case requires more hands-on, personalized intervention. In these situations, we seamlessly transition the case to Field Case Management or task assignment to ensure a higher level of direct care.

National Reach with Expert Field Case Managers

• JND Healthcare partners with a network of National Field Case Managers, who provide on-the-ground support and care across all 50 states.
• Our field team has specialized expertise in managing complex cases that require in-person assessments, treatment oversight, and coordination with local healthcare providers.

Collaborative, Streamlined Transition

• When a case moves to Field Case Management, our team ensures a smooth transition by immediately sharing all available medical and demographic information with the Field Case Manager. This includes a detailed summary of case management services already provided, ensuring that the transition does not disrupt the continuity of care.
• The integration of services between JND Healthcare’s nurses and Field Case Managers maintains momentum in the case, ensuring a consistent and unified approach throughout the entire treatment process.

Efficient and Comprehensive Field Activities

• JND Healthcare’s nurses are responsible for managing each case, guiding it toward the optimal medical outcome.
• Our team actively collaborates with Field Case Managers to ensure that each case receives the appropriate level of attention and intervention based on the complexity of the injury or medical condition.
• By leveraging a combination of remote and on-site resources, we optimize the delivery of care, reduce delays in treatment, and enhance the chances of a quick recovery and return to work.

Maintaining Case Momentum

• Field case management provides on-site support to address specific needs that cannot be fully managed remotely. Our nurses ensure that these cases stay on track by facilitating direct interactions with healthcare providers, coordinating treatment plans, and ensuring injured workers receive the care they need in a timely manner.
• Consistency in Strategy: Throughout the entire process, we maintain a consistent case management strategy. This continuity ensures that there are no disruptions in the treatment plan, minimizing risk and improving outcomes for both the injured worker and the employer.